Privacy Policy
Last Updated: 30th March, 2024
Payguard Escrow Solutions Limited ("PayGuard", "we", "us", or "our") is dedicated to safeguarding the privacy and security of users ("you" or "your") of our PayGuard mobile application (the "App"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We collect various types of information to provide and enhance our services:
- Account Information: Username, password, security questions, and related account details.
- Contact Information: Email address, phone number, and other contact details.
- Identity Verification: Full name, government-issued identification (NIN, driver's license), required for KYC and AML compliance.
- Financial Information: Bank account details and payment instrument details necessary for processing transactions.
2. How We Use Your Information
- App Operation: To facilitate secure escrow transactions.
- Identity Verification: To verify your identity in compliance with Nigerian regulations.
- Transaction Processing: To manage payments and handle disputes.
- Security: To protect against fraud and unauthorized access.
3. Data Security
We implement robust security measures including encryption and secure servers to protect your data. However, no system is 100% secure, and we encourage users to take precautions.
4. Your Rights
You have the right to access, rectify, or request deletion of your personal data, subject to legal and operational requirements.
5. Contact Us
For any questions regarding this policy, please contact us at:
Email: care@payguard.org.ng
Address: Kaduna, Kaduna State, Nigeria.